Community Action House Blog — Community Action House

Hope. Progress. Possibility: Read the 2024 Annual Report!

Sydney Quillian

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Celebrating Three Years of Food Club

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Dear friends,

Today, we’re celebrating three years of service at the Food Club & Opportunity Hub! In 2021, our community stepped up with us to reimagine what healthy food access could look like. Thousands of families served, connections made, and meals provided later, we’re reflecting with gratitude on the stories of hope, health, and happiness that neighbors like you make possible.

In the past three years,

All people deserve dignified access to the support they need to lead healthy, productive, and fulfilling lives. While traditional food access operations solve emergencies, few solutions exist to meet ongoing needs. In other communities, food is either free at a pantry or full price at the grocery store. In our community, we’ve chosen a different option - sustainable, empowering, and welcoming service so that all of our neighbors can thrive. We couldn’t be more grateful for a community that believes in and powers our efforts by volunteering, donating, and championing our work.

Over the coming year, we’ll continue to grow and refine our service for those in our community who need it most. From strengthening healthcare partnerships to provide medically-tailored offerings for our guests, to expanding food access with our Food Club Mobile Market, to collaborating with Dwelling Place to create high quality, affordable, and accessible housing units in our community - we’re looking ahead with hope and excitement for all that we can accomplish together.

We are a community that leads with compassion. We creatively find solutions, we celebrate success, and our neighbors experience unrelenting kindness and connection. All of our service is made possible by a community that believes in and supports our work - thank you for showing up for the families who need it most.

Gratefully,

Scott Rumpsa | Chief Executive Officer

P.S. - We have been incredibly busy, as so many families in our community face increased costs and financial strain. Already, we’re 60% busier than we were two years ago. As a locally-funded nonprofit, we rely on neighbors like you to power our work. If you’re in a position to do so, please keep us in mind for a generous donation as we approach the year end! 

If you've recently given a gift, thank you! Your generosity ensures that we can expand and grow our service for all that turn to us for the food, connection, and support they need to thrive.

Volunteer your Time and Talents

Sign up for a recurring shift or one-time opportunity with one of our programs.

Give a Gift this Holiday Season

$40 provides healthy Thanksgiving groceries for a family in our community.

Host a Donation Drive

Donations of food and other items directly support our guests.

Food Club Mobile Market Coming Soon!

Buckle up - Food Club is hitting the road! Our new Food Club Mobile Market is coming soon, an initiative that will increase fresh food access to help build healthy neighborhoods.

Families who struggle to access the healthy food they need often face a complex web of challenges, where a challenge in one area creates a ripple effect across many systems. In the case of food access, when our neighbors lack the reliable transportation they need to get to Food Club, they’re unable to access the healthy food that their family needs to thrive. In Ottawa County alone, 15% of our neighbors who experience food insecurity are unable to utilize food services because they do not have transportation (Healthy Ottawa, 2021). 

“For years, we've known that transportation is a barrier that many in our community face when trying to access the food they need to nourish their families. That's why we're so excited to be launching our Food Club Mobile Market, to bring the dignified experience of healthy food access out into the community. Being able to offer access to fresh fruit and vegetables in the neighborhoods where people live means more of our neighbors will be able to get the foods they want and need.” 

- Chara Bouma-Prediger, Director of Food Access Programs

Looking ahead, the Food Club Mobile Market will also bring our other services directly to neighborhoods. By connecting families with resource navigation and nutrition education services alongside healthy food, the Mobile Market will empower our neighbors with the resources they need to build a brighter future, right outside their doors.

We are thrilled to be launching our Food Club Mobile Market in the coming months, and are grateful to our partners at UnitedHealthcare for providing us with a $300,000 community grant to expand the availability of nutritious food.

“We are honored to support the launch of the Food Club Mobile Market to help increase access to critical resources in the community. By ensuring individuals and families have access to nutritious food we’re enabling them to live healthier lives.” 

- Dennis Mouras, CEO, UnitedHealthcare Community Plan of Michigan

 As we move closer to sending our Mobile Market out on the road, we’ll be sharing more details, including the official launch date, the market's weekly schedule, and ways that community members can get involved. Stay tuned for more information and to learn how you can help build a stronger, healthier community through our new Mobile Market!

References

Healthy Ottawa. (2021). 2021 Healthy Ottawa Plan. miottawa.org/Health/OCHD/pdf/Health_Ottawa_2021_Report.pdf




Action House Resale Store Shoppers Raise $1,196.38 for Latin Americans United for Progress!

In honor of Hispanic Heritage Month September 15th-October 15th, Action House partnered with Latin Americans United for Progress, dedicating 10% of sales from our Resale Store to support LAUP’s work. In total, shoppers at Action House’s Resale Store raised $1,196.38 to support LAUP’s efforts to empower Latinos to participate in creating a better community for all! 

Throughout each year, our Resale Store partners with nonprofit organizations at the forefront of DEI work in our community. At Action House, we're proud to serve and celebrate all of our neighbors. We strive to build a culture, within our organization and our broader community, where all of our neighbors experience a profound sense of belonging. Our vision of a stronger, healthier community is one that supports, celebrates, and equally values all of its members. 

Over the last several years we have worked to develop and strengthen partnerships with organizations in our community at the forefront of DEI work. Beyond Hispanic Heritage Month, Action House and LAUP partner to help guests achieve success in LAUP’s Workforce Development program. As our team works one-on-one with Action House guests, we’re able to connect individuals to LAUP’s career support services, educational resources, and language services. 

We are so grateful to everyone who joined us at the Resale Store this month! Learn more about LAUP and how to continue supporting their work at laup.org.

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Celebrating Three Years at the Food Club & Opportunity Hub!

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On October 25, we’ll celebrate three years of service at the Food Club & Opportunity Hub! In 2021, our community stepped up with us to reimagine what healthy food access could look like. Thousands of families served, connections made, and meals provided later, we’re reflecting with gratitude on the stories of hope, health, and happiness that neighbors like you make possible.

All people deserve dignified access to the support they need to lead healthy, productive, and fulfilling lives. In other communities, food is either free at a pantry or full price at the grocery store. In our community, we’ve chosen a different option - sustainable, empowering, and welcoming service so that all of our neighbors can thrive. We couldn’t be more grateful for a community that believes in and powers our efforts by volunteering, donating, and championing our work.

Over the coming year, we’ll continue to grow and refine our service for those in our community who need it most. From strengthening healthcare partnerships to provide medically-tailored offerings for our guests, to expanding food access with our Food Club Mobile Market, to collaborating with Dwelling Place to create high quality, affordable, and accessible housing units in our community - we’re looking ahead with hope and excitement for all that we can accomplish together.

Lynne’s Story

For Lynne* and her family, Food Club has been more than just a place to access food—it’s been a bridge to healthier living and exploring new flavors they previously couldn’t afford. "At Food Club, my family has been able to have access to a lot of new fruits, vegetables, meats, and many other foods we would have otherwise never tried," Lynne shared.

One recent trip to Food Club sparked a special moment for Lynne and her family. While browsing the fresh produce, Lynne noticed several overly ripe mangoes. With a bit of creativity and resourcefulness, she decided to take them home, freeze them, and turn them into a big batch of mangonada! This delicious frozen treat was more than just a refreshing snack—it became an opportunity for Lynne to show her kids that healthy eating can be delicious too!

We love to see families equipping the next generation with the tools and knowledge needed to build a stronger, healthier life! 

*Name and photo changed for privacy

Justin’s Story

When Justin* first connected with Susan, our Volunteer Income Tax Assistance (VITA) Specialist, he came looking for resources on how to navigate the complexities of filing taxes. However, when he joined Susan in the Opportunity Hub that day, he became connected to so much more.

While working together to file taxes, Susan learned that Justin had been struggling to access the healthy food he needed to thrive. Recognizing an opportunity to connect Justin to a critical resource, she introduced him to the Food Club and helped him sign up for a membership right away. A few days later during his first trip to Food Club, Justin was thrilled to be able to bring home fresh fruits and vegetables— items he previously struggled to afford. 

Reflecting on the experience, Susan shared “It’s so important to get to know each one of our guests individually. Oftentimes, we’re able to provide a pathway for guests to become connected with more than one service, and it’s encouraging to see our neighbors use every opportunity to build a brighter future for themselves and their families.” 

*Name and photo changed for privacy

Wendy’s Story

Before Food Club opened, Wendy* had long relied on our former food pantry to make ends meet. Like so many of our neighbors, she faced tough choices each month, often sacrificing healthy food to prioritize rent, healthcare, transportation, and other essential needs.

When budgets are pushed past the breaking point, healthy food is often the first thing families have to cut. Wendy felt grateful for the support the pantry provided each month, but the ongoing struggle for nutritious food felt endless. 

Since Food Club opened in 2021, Wendy has been a member with us, and shared that she no longer feels forced to choose between nutritious food and other essential needs. By providing reliable access to healthy food at Food Club, we’re not just addressing hunger in our community—we’re empowering our neighbors to move forward with hope and strength. 

*Name and photo changed for privacy

John’s Story

Longtime volunteer Deb started with Community Action House as a staff member, working at our food pantry and now as a volunteer at Food Club. She’s seen guests make the transition with us, and recently shared a story about a longtime guest who’s already seeing the benefits of a model that emphasizes fresh, healthy food.

John* had long relied on our former food pantry and now shops with us at Food Club. On a recent shopping trip, Deb noticed that John, who struggled to walk independently and needed assistance, was walking and pushing his own cart!

She remarked that he wasn’t in his usual chair, and John was proud to share that in the five months he’s been at Food Club, he is getting around better, feeling healthier, and had lost 50 lbs. He said he’s “never eaten as many fruits and vegetables” as he is now, with Food Club.

Deb reflected that John was proud to share his health improvements, but more than anything, was touched that our team noticed his presence and his progress. This is why we’re here - to build community, provide support, and walk alongside our neighbors on their journey to greater stability. We’re excited that John was also able to utilize the services available in the Opportunity Hub, working with our VITA team for free tax preparation. Our service starts with food but offers so much more, and wouldn’t be possible without your support.

*Name changed for privacy

Do you remember Alice?

Last year, we shared Alice’s story. After learning that she was at risk for diabetes, Alice* became a Food Club member, hoping she could improve her health through access to the healthy food that she couldn’t afford at the grocery store. Alice took every class she could through our Healthy@Home program, learning cooking techniques to decrease her risk of diabetes. After six months, Alice’s bloodwork showed that she was no longer pre-diabetic

Alice’s story didn’t stop there. As she continued her membership, Alice lost 40lbs, gained energy, and now loves hiking. Her health has improved, and she was able to stop taking blood pressure

medication! Alice credits it all to the food and knowledge she’s gained through Food Club. In the last year, Alice has jumped at every opportunity we offer. Working with a Financial Wellness counselor, she joined our Savings Club to learn about building a budget and savings. More recently, Alice decided to become a Food Club volunteer, and has befriended guests, volunteers, and staff - sharing with our team that she’s never seen “such loving kindness in an organization as a whole.”

*Name and photo changed for privacy



Stories of hope that you make possible.

Eric’s Story

Last month, Community Kitchen guest Eric* had a very frightening health scare. With a difficult outlook, Eric chose to change his lifestyle to improve his current health and take control of his future. The meals served at the Community Kitchen have helped him work towards his goals, providing food options that are “delicious but also healthy.” The Kitchen recently received wild caught salmon from a community partner, and Eric was thrilled, sharing “you can’t find fresh salmon like that anywhere, even some restaurants don’t have that!”

We’re proud that the Community Kitchen can share more than a meal, helping guests find the healthy food and community that they need to move forward!

*Name and photo changed for privacy

Sarah’s Story

Sarah has been working with our Outreach Team for several years. At a young age, Sarah began battling addiction, and found herself living in a car and without a stable home. When Sarah met our Outreach Specialist Shelley, she got connected to our team and a community of support at the Community Kitchen. Shelley and Sarah worked together to verify that she was experiencing homelessness (a critical step in securing access to other forms of support), then embarked on the complicated process of trying to find safe, stable housing. 

After the lengthy process of securing a housing voucher, Sarah was able to find her own home! Now living in a safe, stable place, Sarah is able to focus on progressing in her sobriety journey. We’re celebrating alongside Sarah as she continues to take steps toward a happier, healthier future!

Mary and Bill’s Story

Mary* and Bill* met Financial Wellness specialist, Tabitha, in the middle of a crisis. Having fallen behind on their mortgage, the couple’s home was scheduled for auction in three weeks. Mary and Bill had been told that there was “nothing that could be done.”

Tabitha wasn’t ready to accept that answer. Working as a partner and advocate, Tabitha contacted different agencies, finally reaching the HUD National Servicing Center who escalated their case and put Tabitha in contact with their loan servicer. Before the three weeks were up, Mary and Bill were able to secure a loan modification that allowed them to save their home!

Moving forward, Mary and Bill will meet with Tabitha to build a budget and pay off debt, learning financial skills and tools needed to achieve greater stability. We believe that all of our neighbors deserve a safe home, a network of support, and the opportunity to build a brighter future for their families. We’re grateful for a team that builds relationships, advocates for guests, and provides expertise and support on a brighter path forward!

*Names and photo changed for privacy

These are transformative stories, and they’re only possible because of you. Everyone needs a community that believes in them - their worth, their dignity, and their potential. Your ongoing belief and partnership ensures that all of our neighbors - people like Eric, Sarah, Mary, and Bill - have what they need to build brighter futures. Please consider a generous donation to help us share more than a meal this Thanksgiving season! 

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October eNews

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Program Updates

Financial Wellness

Recently, Julia* reached out to our Financial Wellness team for support. Despite Julia’s best efforts to pay off thousands of dollars in credit card debt through consistent monthly payments, high interest rates stacked up and her debt only grew. She felt overwhelmed and uncertain about how to move forward.

That’s when Julia connected with one of our Financial Wellness Specialists, Tabitha. Together, they explored different options, and Julia soon felt confident about her next steps. Just hours after speaking with Tabitha, Julia applied for a personal loan through a credit union and was able to pay off her credit card debt! Without the high interest rates through the credit card company, Julia felt equipped to pay off the personal loan with manageable, fixed monthly payments.

Reflecting on the experience, Tabitha shared, "We’re so thankful that we can provide guidance to our guests and encourage them to take steps toward a brighter financial future." Julia’s determination, combined with the right support, helped her overcome this complex challenge— empowering her to move ahead with confidence.

*Name and photo changed for privacy

Food Club

Meet Sarah, one of our amazing volunteer Food Club Cashiers. For Sarah, volunteering isn’t just about scanning groceries—it’s about making connections and seeing the impact healthy food can have on our community!

Sarah’s favorite part about volunteering with us is watching the excitement on children’s faces when they get to choose fresh fruits to bring home. For many of our neighbors, it’s their first time having consistent access to fresh produce. At Food Club, kids are discovering how delicious and fun eating healthy can be—some have even told her that fresh fruits are their favorite food now! Sarah loves seeing the difference it makes, knowing that this access to nutritious food not only brings joy, but also equips the next generation with the tools needed to build healthier futures. 

Thank you, Sarah, for helping our neighbors find joy in nourishing foods and for the care you bring to every interaction!

Want to build a healthier community alongside volunteers like Sarah? 

Outreach

At Community Action House, we know it’s crucial to have a targeted approach that helps remove barriers for guests as they work towards stability. That’s why in 2022, we launched a partnership with Community Mental Health, which allowed us to expand our Outreach Team with the addition of a Recovery Coach. 

Our Recovery Coach, Jess, plays a pivotal role in breaking down barriers and providing specialized support for neighbors seeking greater stability, while also offering essential connections to mental health and recovery support resources. Since we've added the role, our Recovery Coach has already worked with over 30 neighbors to maintain sobriety and connect them with the services they need to move forward on their journey toward stability.

Recently, Jess had the opportunity to represent us at Recovery Fest, a community event that honors and celebrates those overcoming mental health and substance use challenges. The event not only celebrates the incredible strength of our neighbors, but also increases awareness about the vital resources available to our community. 

Community Kitchen

Richard* moved to our community a few months ago, living out of his car and feeling unsure of where to turn for support. With no way to store fresh, healthy food, Richard was looking for a way to access the nourishment he needed when he learned about the Community Kitchen.

Richard visited the Kitchen and immediately felt overwhelmed by the radically welcoming community he was met with. Though Richard initially went to the Kitchen to gain access to the nourishment he needed, he continued to come back for the friendships he built and the resources he was connected to. 

At the Kitchen, Richard began working with our Outreach Team and now has a stable source of income! With this in place, our Outreach Team connected Richard with a community partner who is working with him to secure safe, stable housing. 

Richard’s story is a reminder of the power of a welcoming community, where kindness and support nourish more than just the body—they empower people to move forward with hope and strength.

*Name and photo changed for privacy

Program Highlight

36,000 pounds of potatoes donated through Lakeshore Food Rescue!

At Action House, one of the main ways we source food for our Food Club is through generous community donations. Earlier this month, our Lakeshore Food Rescue Team received a donation of 36,000 lbs of potatoes! Sheldon Weibe of Macgregor, Manitoba partnered with the Farmlink Project and shipped loads of potatoes all over the country. Through this donation, we were not only able to fully stock our Food Club with all the potatoes our guests could use, but were also able to share the wealth with our partner organizations Feeding America West Michigan, Hungry For Christ, Love in Action, and Jehovah Jireh! 

We are so grateful to Sheldon Weibe and Farmlink Project, for helping us build a stronger, healthier community! 

Save the Date!

Voter Registration at First United Methodist Church

Stop by First United Methodist Church on Friday, October 11th from 9-11am and register to vote, or find out if you’re already registered. Thank you to the League of Women Voters for sponsoring this event and empowering all our neighbors to have their voices be heard. Remember to vote on November 5th!

In Case You Missed It

Fox 17 Morning Mix: Hunger Action Month

CEO, Scott Rumpsa, shared on the Morning Mix last month about Hunger Action Month and opportunities for our community to get involved and help nourish our neighbors.

 

The Holland Sentinel: Hunger Action Month

Our friends at the Holland Sentinel highlighted opportunities for our community to get involved and help nourish our neighbors during Hunger Action Month.

WHTC's Talk of the Town

Director of Food Access, Chara Bouma-Prediger, shared on WHTC in September about Hunger Action Month and how our programs have grown in the past years.

 

Celebrating Compassion in Action - VolBASH 2024

Every day, across all of our programs, our work is made possible by hundreds of volunteers. Last month, we celebrated the incredible 2,300+ individuals who powered our service last year, turning their Compassion into Action to build a stronger, healthier community.

Join The Movement

Volunteer

Volunteer time and talent powers our programs.

Champion

Host a Fundraiser or Donation Drive!

Give

Your support sustains and expands our service.

The Holland Sentinel: Hunger Action Month

Last month, during Hunger Action Month, we called on our community to nourish our neighbors by volunteering, donating, or hosting a food drive with us. We are so grateful to everyone who contributed time, resources, and energy and joined us in building a stronger, healthier community!

In their article, our friends at The Holland Sentinel highlighted the challenges over 32,000 of our neighbors are facing to access the nourishment they need, and how the need for collaborative community solutions is more present than ever. They shared how it takes the work of our entire community to make stories like Alice’s possible – a guest who is no longer at risk for diabetes since having access to healthy food options and resources to build a brighter future!  

We were thrilled to be featured in the Holland Sentinel's article. The piece highlights the impact our community can have when we work together, and we're grateful for the recognition. 


You can read the full article here: Here's how to help your Holland neighbors during September's Hunger Action Month.

Happy Hispanic Heritage Month!

Community Action House is excited to celebrate Hispanic Heritage Month by partnering with our friends at Latin Americans United for Progress! From September 15th-October 15th, 10% of Resale Store sales will support their work to empower Latinos to participate in creating a better community for all.

Hispanic Heritage Month honors the rich histories, cultures, and contributions of Hispanic and Latino communities in the United States. Beginning on September 15th, it coincides with the independence days of several Latin American countries, such as Mexico, Chile, Costa Rica, and others. This celebration highlights the impact of Hispanic communities, and serves as an opportunity to deepen our understanding of the diverse cultures within the Latino community, fostering greater appreciation and connection with our neighbors.

At Action House, we're proud to serve and celebrate all of our neighbors. We strive to build a culture, within our organization and our broader community, where all of our neighbors experience a profound sense of belonging. Our vision of a stronger, healthier community is one that supports, celebrates, and equally values all of its members.

“Recognizing and celebrating Hispanic Heritage Month allows our community to acknowledge the rich history, vibrant culture, and numerous contributions made by Hispanic individuals, both in our local community and across the nation. By recognizing and honoring the numerous achievements of Hispanic individuals, we promote inclusivity and unity in our 30% Hispanic city. Together, let us preserve and promote this invaluable heritage, fostering the well-being and strength of our entire community.  ¡Aquí Estamos!”  - Maria Morales, LAUP

In 2023, our team began a new partnership with LAUP to help guests achieve success in their Workforce Development program. As our team works one-on-one with Action House guests, we’re able to connect individuals to LAUP’s career support services, educational resources, and language services. Since August of 2023, 120 guests have joined this important effort, benefitting from programs ranging from computer classes to career coaching and resume support! In addition to this partnership, LAUP is frequently onsite at Food Club, offering their resources in a convenient place for our community to build a brighter future. 

Supporting local businesses during Hispanic Heritage Month is a meaningful way to celebrate the contributions of the Hispanic community and honor their histories. We are so fortunate here in Holland to be surrounded by vibrant and creative neighbors working to build community through their businesses. Your support during this month—and beyond—helps sustain our local businesses and community!

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September eNews

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Dear friends,

September is Hunger Action Month. 

At Action House, we believe that nourishing our neighbors takes more than a meal, and we’re on a mission to ensure that all of our neighbors have the nourishing food and resources they need to build a stronger, healthier future. We know, and research shows, that health is built by more than biology - it's shaped by our access to healthy food, the safety of our homes, the stability of our jobs, the quality of our education, and the support of our community. Each of these factors impact our well-being and the opportunities we have to live a full and healthy life. 

Hunger doesn’t exist in a vacuum. Families who struggle to access the food they need often face other challenges, and a setback in one area creates a ripple effect across systems: education, childcare, employment, housing, healthcare, food, finances, and transportation. Complex problems require holistic solutions - that’s why we combine healthy food access, resource navigation, financial empowerment, and street outreach to build a community where all of our neighbors have what they need to thrive, and no one faces challenges alone.

When someone comes to us—whether for groceries, housing support, or a hot meal at the Community Kitchen—we see it as an opportunity to offer more than just immediate help. We meet guests in the pivotal moment between a challenge and a crisis to find solutions that lead to lasting change.

In Ottawa County, over 32,000 neighbors struggle to access the nourishment they need. Our impact is only possible because thousands of our neighbors say “yes” to powering our services. As more and more families turn to us for support, we need neighbors like you to Act with Action House!

Join us in action this month by:

So many of you are already so pivotal in this work - thank you, for volunteering, donating, supporting, and showing up for our neighbors in so many ways.

Gratefully,

Scott Rumpsa | Chief Executive Officer

Program Updates

Financial Wellness

Recently, Food Club member, Amy*, reached out to our Financial Wellness team for support. With thousands of dollars in debt, Amy was unsure of how to move forward to pay it off. 

Amy began working closely with one of our Financial Wellness Specialists, Bill, and together they were able to negotiate with the banks and settle Amy’s debt, saving her 48%!

Reflecting on her experience, Amy expressed “I’m so thankful for your team’s help. It has made such a difference in my life!” We’re proud to provide the individualized, highly relational financial empowerment that our neighbors deserve, and we’re lucky to celebrate alongside them as they work towards a brighter future.

*Name and photo changed for privacy

Food Club

Last month our Healthy@Home program partnered with our friends from Corewell Health to host a Make & Take Popsicle Workshop! In this workshop, families came together to make their own flavors of homemade popsicles using fresh, healthy ingredients. 

Kids also had the opportunity to become “Sugar Detectives” for the afternoon– learning how to spot and avoid added sugars and fun ways to eat more of the good stuff.

One guest shared “it’s so important to go to Healthy@Home classes with my kids because I get to see the joy on their faces when they learn that healthy eating can be tasty too!” We love to see families equipping the next generation with the tools and knowledge needed to enjoy healthy (but tasty!) treats!

Interested in attending a Healthy@Home class? Visit communityactionhouse.org/events

Outreach

New to the area, Henry* reached out to our team when he found himself without a safe place to call home. With no birth certificate, no social security card, no ID, and physical disabilities that limited his work opportunities, Henry faced a difficult journey. 

Working together, step-by-step, Henry and our team navigated the complex web of resources that could help him find safe, stable housing. After acquiring his birth certificate from out of state, Henry was able to obtain a Michigan driver’s license and find a stable source of income. With these key pieces in place, and with the help of our partners at a local transitional housing agency, Henry was able to move into safe, stable housing! Henry shared that he was so grateful to be able to connect with our team and that these resources helped him feel empowered to continue pursuing stability.

*Name and photo changed for privacy

Community Kitchen

Over the past few months, our team at the Community Kitchen has felt so encouraged - several guests have reached out to Chef Heidi, asking how they can become more involved at the Kitchen. Guests offer to help prepare meals, wash dishes, clean up after service, and more. One neighbor noted “It feels good to contribute and really be part of something.” We love seeing guests jump in to continue building a stronger community for all of our neighbors! 

At the Community Kitchen, many of our guests struggle with unsafe or unstable housing, food insecurity, and financial instability. When our neighbors visit the Community Kitchen, they find healthy meals, a place to rest, and so much more. Shared meals are one of the oldest and truest forms of love and connection, and as guests gather and eat together, they get to know each other and build a community of support.

Save the Date!

September 10 is Hunger Action Day!

Nourishing our neighbors takes more than a meal, and we're challenging the community to think about hunger differently. Learn how you can take action with Action House at communityactionhouse.org/actwithactionhouse!

September is Hispanic Heritage Month!

Throughout each year, our Resale Store partners with nonprofit organizations at the forefront of DEI work in our community. This month, we’re glad to partner our friends at Latin Americans United for Progress in celebration of Hispanic Heritage Month!

Join us from September 15th-October 15th, and 10% of store profits will support LAUP’s efforts to empower Latinos to participate in creating a better community for all. Learn more about their efforts at laup.org.

At Action House, we're proud to serve and celebrate all of our neighbors. We strive to build a culture, within our organization and our broader community, where all of our neighbors experience a profound sense of belonging. Our vision of a stronger, healthier community is one that supports, celebrates, and equally values all of its members.

In Case You Missed It

Hunger Action Month: Nourishing our neighbors takes more than a meal

Health is built by more than biology. Learn more about the factors that help us build a full, healthy life!

 

How 'Fresh Fridges' are expanding access to nutritious foods

Our Lakeshore Food Rescue team recently added two more locations to our Fresh Fridges initiative! Fresh Fridges bring fresh food options to our neighbors who need it most.

WHTC's Talk of the Town

Senior Manager of Lakeshore Food Rescue, Krista Burgett, shared on WHTC about the opportunities community members have to host food and winter gear drives to help build a stronger, healthier community.

 

MiSustainableHolland: Hope College Students Collaborate with Lakeshore Food Rescue

Learn about Hope College students who are helping turn excess food into food access with Action House's Lakeshore Food Rescue initiative.

Join The Movement

Volunteer

Volunteer time and talent powers our programs.

Champion

Host a Fundraiser or Donation Drive!

Give

Your support sustains and expands our service.

What Drives Our Health? Nourishing our Neighbors takes More than a Meal

Research shows that health is built by more than biology– it’s shaped by our daily lives and environments. Studies  have identified Social Drivers of Health: factors that play a significant role in determining our overall health. Things like our financial stability, the quality of our education, our access to healthcare, the safety of our homes, the stability of our jobs, and the support of our community all play a significant role in determining our overall well-being and the opportunities we have to live a full and healthy life (Healthy People 2023, n.d.a). 

At Action House we’re committed to providing a streamlined path towards health and stability -  working together to build a community where all of our neighbors have what they need to thrive. When someone comes to us—whether for groceries, housing support, or a hot meal at the Community Kitchen—we see it as an opportunity to offer more than just immediate help. In the pivotal moment between a challenge and a crisis we don’t stop at a short term solution - we work with guests to find integrated solutions that lead to lasting change.


What are Social Drivers of Health?

Economic Stability

When neighbors struggle to make ends meet, they are forced to make suboptimal choices such as forgoing healthy food for cheaper but less nutritious options, delaying preventative physical and mental health care, compromising on safe and supportive child care, and cutting back on investments in their children’s education. The forcing of their hand drives  long-term damage to both their health and the educational and socioeconomic attainment of their children. 

Food insecurity is financial insecurity. While we focus on food as a leading barrier for families, our service continues past the provision of basic needs to help build long term stability. Through one-on-one financial counseling and financial workshops, our team provides relationship based support to equip families with the tools and knowledge they need to build a solid financial foundation. 

Education Access and Quality

Education is a powerful determinant of health. Individuals with higher levels of education often have access to job opportunities that offer higher pay, safer working conditions, and comprehensive health benefits. These advantages contribute to better overall health by enabling individuals to afford nutritious food, quality healthcare, and a stable living environment. Conversely, limited access to education often correlates with lower-paying jobs and a lack of resources, increasing the likelihood of encountering health issues such as heart disease, diabetes, and mental health challenges (Healthy People 2030, n.d.b).

We are so grateful to our community partners who help build a stronger, healthier community by offering educational programs and support - from ODC Network Preschools, to the State of Michigan’s Great Start Readiness Program, to CDS Lakeshore Head Start, to I Am Academy. With these groups providing critical early childhood education, our team can focus on providing streamlined connection to these resources as we work with guests in the Opportunity Hub.

Health Care Access and Quality

Access to healthcare is crucial for maintaining good health - it provides preventive care, early diagnoses, and effective treatment for both acute and chronic conditions, reducing the risk of complications and improving quality of life. Barriers like high costs, lack of insurance, and transportation challenges often prevent marginalized communities from accessing necessary care (Healthy People 2030, n.d.a; World Health Organization, 2021).


In the Food Club & Opportunity Hub, our team collaborates with community health partners like Corewell Health, miOttawa Department of Public Health, and Molina Healthcare to bring essential health services directly to our neighbors onsite at Food Club. These partnerships ensure that our community members have access to preventive care, health education, and resources, helping them stay healthy and informed.

Safe and Stable Housing

Without safe and stable housing, it becomes increasingly challenging to think about the factors that lead to a healthy life– like building economic stability and accessing healthy food. When people have a safe and secure place to sleep at night, they’re better positioned to take other steps toward improving their quality of life in a sustainable way. Without a question of “Where will I sleep tonight?” in the back of their mind, a person is much more able to put their energy and effort towards decisions and actions that can create a prosperous future.

The population of Ottawa County is growing much faster than the supply of local housing. The current rate of vacancy in our county is just 1%, and a healthy market has a vacancy rate of about 5-6% (United Way, 2021, p. 45). With so few affordable housing options available, the cost of housing increases, and our neighbor’s budgets are stretched beyond the breaking point, forcing them to choose between paying for housing or other basic needs. Our team is working to provide both immediate housing assistance and long-term housing solutions. Through partnerships with Good Samaritan, First United Methodist Church, the Holland Police Department, and Dwelling Place of Grand Rapids, we help individuals and families secure safe, stable housing.

Social and Community Context

When individuals are surrounded by a strong, supportive network— through family, friends, neighbors, or local organizations—they are more likely to experience positive health outcomes. Community support can provide emotional encouragement, reduce stress, and foster a sense of belonging, all of which contribute to better mental and physical health (Berkman & Kawachi, 2000). Communities that actively engage in supporting one another often have greater access to resources like healthcare, nutritious food, and educational opportunities, which are essential for maintaining good health (Marmot & Wilkinson, 2006). In a connected community, people are more likely to help each other navigate challenges, building collective resilience that benefits everyone (World Health Organization, 2021).

Collaborative Care

Our integrated model is intentionally designed to deliver a range of housing, nutrition, and financial services at scale because we know–and research shows–that connected and streamlined support creates better and more lasting outcomes. But, we know that no single organization can provide all the building blocks needed for a healthy community. True, lasting change requires a collaborative approach, where each partner brings their unique strengths and resources to the table. We are proud to work alongside a network of dedicated community partners working across different drivers of health to provide a network of support for our neighbors.


Act with Action House

Nourishing our neighbors takes more than a meal -  it takes the compassion and action of an entire community, ensuring that the building blocks of health are accessible for all of our neighbors. In Ottawa County, over 32,000 neighbors struggle to access the nourishment they need. Our impact is only possible because thousands of our neighbors say “yes” to powering our services. As more and more families turn to us for support, we need neighbors like you to Act with Action House!

References



MiSustainable Article: Hope College Students Partner with Lakeshore Food Rescue

Hope College students stand with Joe, Food Rescue Coordinator for Lakeshore Food Rescue. 

At Action House, we work to ensure that every neighbor in our community has what they need to thrive - and we are consistently inspired by all of the ways that our community joins alongside in this work!

In their MiSustainable Holland Article, our friends at the Holland Sentinel recently highlighted the food rescue efforts of Hope College students in partnership with our Lakeshore Food Rescue team. We are so grateful to see their work, and the program, celebrated! You can read the full article here: Hope College student-led project puts surplus food to good use

The project, led by Hope College students, focuses on rescuing surplus food from the college's dining services and redirecting it to those in need. This initiative not only addresses the pressing issue of food waste—an ongoing concern given that nearly 40% of food produced in the U.S. is wasted—but also ensures that nutritious meals reach those who might otherwise go without.

Our Lakeshore Food Rescue program works to turn excess food into food access by collaborating with local grocery stores, businesses, and volunteers to rescue fresh food that would otherwise go to waste and redirect it to our neighbors who need it most. Learn more at lakeshorefoodrescue.org!